Privacy Policy (English)

1. Information We Collect

• Contact information: Name, email address, phone number, and business details you submit via forms or chatbots.
• Lead qualification data: Responses to chatbot questions (e.g., property type, budget, location).
• Usage data: IP address, device identifiers, and browsing information collected via cookies or analytics tools.
• Client account data: Billing and payment details for our clients.

We do not knowingly collect sensitive personal information (e.g., social security numbers), and we do not intentionally collect data from children under 18.

2. How We Collect Information

• When you fill out forms on our Site or chatbot.
• When you communicate with us via email, phone, or text.
• When you interact with our advertisements or social media pages.
• When you use our Site, which may use cookies and similar technologies.

3. Use of Information

• Provide and manage our lead‑generation services.
• Deliver qualified leads to our real‑estate clients.
• Communicate with you about services, updates, or offers.
• Monitor and improve our Site and marketing campaigns.
• Comply with legal obligations.

4. Sharing of Information

• With the real‑estate professional who is the intended recipient of the lead.
• With service providers who help us deliver our services (e.g., CRM integrations, email providers) under confidentiality agreements.
• If required by law, regulation, or legal process.

We do not sell personal information to third parties.

5. Legal Bases and Your Rights

Depending on your location, our legal basis for processing personal information may include consent and our legitimate interests in providing services. Individuals may have rights to access, correct, or delete their personal data; object to or restrict processing; and opt out of marketing communications. To exercise these rights, contact us at team@oltspanishleads.com.

6. Security

We implement reasonable physical, technical, and administrative measures to safeguard information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Analytics

Our Site uses cookies and similar technologies to recognize repeat visitors, analyze trends, and personalize your experience. You can control cookie preferences through your browser settings.

8. Third‑Party Links

Our Site may contain links to third‑party websites. We are not responsible for their practices or content.

9. International Data Transfers

We may transfer personal information to the United States or other countries where we or our service providers operate. We will take appropriate steps to ensure adequate protection.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on our Site and indicate the date of revision. Continued use of our services after changes constitutes acceptance.

11. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact team@oltspanishleads.com.